View a visitor's profile

Open the Identity resolution pixel page, choose your site, and select a person under Visitors. You see who they are, three activity totals, and the last pages they read.

#What you see

1. #Open the site

   Go to Identity resolution pixel and pick the site in the site list. The page opens on your first site by default.

2. #Find the visitor

   Open Visitors. The list shows people the pixel identified on that site, newest first. It covers the last 30 days by default. You can switch the range to today or the last 7 days. The list shows 50 visitors per page.

3. #Open the profile

   Select the visitor. Their profile opens with their details and their activity on your site.

#Profile details

The profile holds what was identified about the person and their company. The CSV export of visitors lists the kinds of details a profile can carry:

• Name, job title, seniority level and department
• Business email, mobile phone and direct number
• LinkedIn URL
• Company name, domain, industry and employee count
• City and state

A field can be empty if it was not identified for that person.

#Activity totals

Three totals sit with the profile:

The pixel ties activity to a visitor through the cookies it set. Totals come from at most the 20,000 most recent page events.

#Recent pages

The profile lists the 12 most recent pages the visitor read. Each shows the page path (for example /pricing) and when they read it:

• Just now, or a number of minutes, such as 5 min ago
• A number of hours, such as 2 hours ago
• Yesterday
• A date, such as March 3. The year is added for earlier years.

Dates and "Yesterday" follow your account's time zone. If none is set, UTC is used.

#If a visitor won't open

If you see This visitor was not found., the visitor does not belong to the site you have selected. Go back to Visitors on the right site and try again.