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Why was my checkout cancelled or not completed

1 min read Updated October 31, 2026

After Stripe checkout, you land on one of two pages. Billing Setup Complete! means billing is on. Billing Setup Canceled means you backed out and nothing was charged.

#If you see "Billing Setup Canceled"

The page says: "You've canceled the billing setup process. No charges were made to your account."

  • Billing was not set up.
  • You can safely close the window.
  • You can set up billing again at any time from your application.
  • If you need help, contact support.

#If you see "Billing Setup Complete!"

The page says: "Your billing has been successfully set up with Stripe. Your account is now active and ready to use."

  • Billing is enabled.
  • You can close the window and return to your application.
  • Your account has been updated automatically.

Note

LeadFuze normally learns about a completed checkout from a message sent by Stripe. If that message is late or missing, the success page checks your checkout session with Stripe and turns billing on for you. You don't need to do anything.

If you finished checkout and billing still isn't enabled, contact support.

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